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Everything You Need to Know About Aqua One’s Cellular Compatibility and SIM Card Setup

Updated this week

Getting Aqua One Connected to a Mobile Network

Can I Add My Child’s Aqua One to My Current Cellular Plan?

The Aqua One works with all major networks, making it easy to add your child to your existing plan. It supports both 5G and eSIM for greater flexibility and faster connections.

Setup is simple. Choose between a traditional SIM card or an eSIM, and you’ll have your child connected quickly. If you need help, your service provider is ready to assist you anytime.

Does Cyber Dive Provide Cellular Service, or Do I Use My Own Carrier?

While Cyber Dive doesn’t offer cellular service for the Aqua One, that’s not a drawback! The Aqua One is fully compatible with all major network providers, giving you the freedom to choose the plan that best suits your family’s needs.

Is the Aqua One 5G Compatible?

Yes! The Aqua One is built to take full advantage of 5G networks, providing faster speeds and providing better connectivity for your family. With eSIM compatibility, you can easily switch carriers or add lines as your family grows. It works with almost all major network providers, so if you have setup questions, your service provider technical support team is ready to help.

SIM Card Questions: What to Know Before Setup

Can the Aqua One Work Without a SIM Card?

Yes, the Aqua One can function without a SIM card, but it requires a Wi-Fi connection to work properly. Without Wi-Fi, the phone won’t be able to make traditional calls or send texts, and the Parent Dashboard will not sync—meaning you won’t receive updates on your child’s activity until the device reconnects to Wi-Fi. If you choose not to use a SIM card, make sure your child has reliable Wi-Fi access to enjoy all the phone’s features and stay connected through third-party texting and calling apps.

Can I Pick or Change My Child’s Phone Number?

Definitely! Changing your child’s phone number is simple and straightforward.

Here’s what to do: Contact your network provider for any requests about transferring your child’s current number to a new plan or getting a brand-new number. If your child’s Aqua One is already on your cellular plan and you need help with setup or troubleshooting, your provider is ready to assist you and make sure everything goes smoothly!

Does the Aqua One Work Outside the United States?

Yes! If you’re going on a trip, the Aqua One can still work. It will still be able to use Wifi to connect online. Your child can explore, use apps, and stay in touch with friends anywhere there’s Wi Fi.

If you want to use a local SIM while traveling, ask your network provider about travel options. That way, you’ll ensure your child has access to data and you both stay connected while discovering new places.

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