Try these troubleshooting steps to start downloading apps on WiFi again!
First, check your WiFi connection: Navigate to Settings > Network & Internet> WiFi
Turn the toggle switch off(gray; the circle on the left is off).
Turn the toggle back on (green; the circle on the right is on).
Tap WiFi.
Look for your preferred WiFi connection and the network name.
Enter password if required.
The device will connect to WiFi.
(If a password is incorrect, underneath the WiFi network name, it will display “Check password and try again.”)
If issues continue, please contact [email protected] or click the chat bubble at the bottom of your screen.