Cyber Dive

Troubleshooting & Account Support for Aqua One Parents

Troubleshooting

How do I reset my child’s Aqua One password if they forget it?

What Should I Do If My Child Forgets Their Password?

How can I manage multiple Aqua One devices from one Parent Dashboard account?

How do I set up multiple devices under one account?

Learn how to manage multiple devices and troubleshoot user access issues.

Account & Device Management

Does the Parent Dashboard still track my child’s activity when their phone is offline?

How can I fix storage issues on my child’s Aqua One phone?

What should I do if the device doesn’t have enough storage space?

Resolve issues related to phone performance, storage, and offline tracking.

Device Functionality & Troubleshooting

What should I do if my Aqua One order was sent to the wrong shipping address?

Delivery Problem? Resolve a Lost Aqua One Shipment Fast

Get help with delivery problems, incorrect addresses, or lost packages.

Shipping & Delivery Issues

Find answers and get help from Intercom Support and Community Experts

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