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I was double-charged. How can I get a refund?
I was double-charged. How can I get a refund?
Updated over a year ago

Double-Charged? Here’s How to Get Your Refund Fast

No worries! If you were double-charged, here’s how to fix it in no time:

  1. To get to your Parent Dashboard, go to app.cyberdive.co on your mobile browser.

  2. Contact our Customer Support by submitting a ticket through our chatbot.

We’ll check the charge and refund your card linked to the account—simple as that! You’ll be back on track in no time.

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