Let's get your replacement Aqua One ready to go!
Before you begin, make sure to follow these steps to back up your kid's current Aqua One.
Now, let’s get your kid’s new Aqua One connected!
Log into your Parent Dashboard
Go to SETTINGS (tap the menu in the upper left-hand corner)
Tap CHILDREN & PHONES
Tap the name of the child receiving the replacement Aqua One
Tap CONNECT REPLACEMENT and follow the on-screen instructions
You will know the Aqua One was connected when you see the success screen! Please make sure your phone is not on dark mode and the brightness setting is all the way up for this process.
Note: Please allow up to 30 minutes for the replacement process to go through. Make sure you are connected to a strong wifi and plugged into a power source before beginning this process.