Our Customer Care Team is here to help with your request.

If you want to cancel, please contact our Customer Care Team at [email protected] or click the chat bubble on the bottom right side of your browser.

If you want to cancel your order before your Aqua One ships, our Customer Care Team can refund you immediately.

If your Aqua One has already shipped, our Customer Care Team will create your return shipping label and send it to the email associated with your account. That way, as soon as your Aqua One arrives, all you have to do is stick on the label and pop it back in the mail!