The Aqua One operates independently from Google services, meaning it is not covered by Google's warranty. While the Aqua One is powered by the reliable Google Pixel 9 platform, we offer our own dedicated support and warranty services to keep your device safe and protected.
What warranty does the Aqua One have?
The Aqua One is backed by Cyber Dive's own Lifetime Warranty, which covers hardware defects and manufacturing issues under normal use conditions. This is separate from — and in many ways broader than — the limited warranty typically offered on standard consumer smartphones.
Why isn't it covered by Google's warranty?
Because Cyber Dive has modified the device's software and operating system to include proprietary monitoring features, the Aqua One operates as a distinct product from the standard Google Pixel 9. Google's warranty covers unmodified Pixel devices sold through authorized channels.
How do I make a warranty claim?
If you believe your device has a defect covered under Cyber Dive's Lifetime Warranty, contact our Customer Care team through the live chat on your Parent Dashboard at app.cyberdive.co.