Cyber Dive

Everything You Need to Know About the Aqua One

The Aqua One

Does Aqua One require a monthly subscription or one-time payment?

Is The Aqua One a Monthly Subscription?

What’s included when I purchase the Aqua One?

What Comes with the Aqua One Phone?

Where can I buy the Aqua One smartphone for my child?

Where Can I Get an Aqua One?

Is Aqua One a regular smartphone or a kids' phone?

What Kind of Phone is the Aqua One?

What is the Aqua One and who is it made for?

So…What is the Aqua One Smartphone?

What is the price of the Aqua One smartphone?

How do I activate and set up my Aqua One phone for my child?

How Do I Set Up My Aqua One?

Basic info about what Aqua One is, what comes with it, and how to get started.

Getting Started with Aqua One

What makes the Aqua One different from other kids' smartphones?

How do I set up website filters or block certain sites on Aqua One?

How do I control what websites my child can access?

How can I limit screen time on my child’s Aqua One phone?

What is Aqua One’s Nudity Prevention feature and how does it work?

Why doesn’t Aqua One include screen time limit features?

How does the Aqua One smartphone work for parents and kids?

What is Aqua One and How Does It Work?

What’s new in Aqua One’s Nudity Prevention feature?

What’s the deal with Aqua One’s new Nudity Prevention feature?

How can I block or allow apps on my child’s Aqua One phone?

How Do I Control What Apps My Child Can Access?

Explore Aqua One’s key features and limitations to manage expectations.

Features & Limitations

Does Aqua One need internet to send data to the Parent Dashboard?

How does Aqua One stop kids from bypassing parental controls?

Can I Still See Their Aqua One Activity if My Child Deletes It?

Can kids remove or get around the Aqua One’s parental controls?

Can My Child Bypass or Uninstall the Aqua One Operating System?

What does the Aqua One actually monitor on my child’s phone?

Does Aqua One Monitor Everything That Happens on My Child’s Device?

Does Aqua One still work if my child uses VPN apps?

Can I Still Monitor My Child's Online Activity if They Have VPN Apps Installed?

What kind of activity does Aqua One track on my child’s phone?

What does the Aqua One monitor?

Can I track my child’s Aqua One phone activity from a laptop or tablet?

Explore monitoring capabilities and how Aqua One helps protect your child.

Monitoring & Parental Controls

What are the hardware and technical features of the Aqua One?

What are the technical specs of the phone?

How do I install Cyber Dive’s software on my child’s phone?

Can I Download Your Software onto My Kid’s Phone?

Is the Life360 app compatible with the Aqua One smartphone?

Can my child use Aqua One with hearing aids or hearing assistive tech?

Is the Aqua One compatible with hearing aid devices?

Can I add the Aqua One operating system to a phone I already own?

Can I use Google Family Link with the Aqua One phone?

Does the Aqua One Support Google Family Link?

Learn how to install Aqua One and what devices and apps it works with.

Setup & Compatibility

Which apps are already installed when I get the Aqua One?

What Apps Come Pre-Installed on the Aqua One?

What apps can my child use on the Aqua One phone?

Which apps does Aqua One track on my child’s device?

What Apps Does Aqua One Monitor?

Understand what apps are allowed, restricted, or monitored on Aqua One.

Apps & Usage

What is the System Updater App?

Will my Aqua One get updated automatically?

What should I do if an update fails to install?

Will I be notified of new updates?

How often do we get updates?

How long does an update take to install?

I Can’t See the New Update (Now What?)

How Do I Check If My Update Was Successful (Without Guessing)?

I like my current version and do not want to update, what can I do?

Can I update on my mobile data or should I be connected to wifi?

Can I see any information on what’s going to change with the new update?

What if I cannot connect my child’s Aqua One to internet to install the update?

Frequently Asked Questions Regarding Your Aqua One Updates

Aqua One Updates

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.