If you see a storage alert on your child's profile in the Parent Dashboard, it means their Aqua One device is running low on available space, and depending on how low, monitoring may already be affected.
There are two levels of alert:
Yellow banner - Low storage warning: The device has just over 10GB free. Recording is still running, but you're getting an early heads-up before things are impacted. No action is required right now, but it's worth having your child clear some space soon.
Red banner - Recording paused: Storage has dropped below 10GB. At this point, monitoring and instant replay may no longer be uploading to your dashboard, and some apps will be restricted until enough space is freed up. Your child will also see a prompt on their device to clear storage.
Will my child know/will my child be able to use apps?
When your child tries to access apps with not enough storage available, a screen will prompt them to delete items (photos, videos, apps, or files) until there is enough for monitoring to begin again.
What apps will my child have access to with low storage?
Allowed Apps
Calling
Safety
Settings
Files
Contacts
Clock
Calculator
What should I do as a parent?
As a parent you can:
Check your Parent Dashboard to see how much storage needs to be cleared
Encourage your child to delete unnecessary content
Make sure your child's automatic backup is on.