Cyber Dive

The Aqua One comes with essential Google apps and safety tools pre-installed. Here's what your child will find on the device right out of the box.

What Apps Come Pre-Installed on the Aqua One?

Your child can access all 17,000+ apps in the Google Play Store on their Aqua One — and you can monitor every single one from your Parent Dashboard in real…

What apps can my child use on the Aqua One phone?

Aqua One monitors all 17,000+ apps available in the Google Play Store (from social media and messaging to streaming and gaming), all visible in your Parent Dashboard.

What Apps Does Aqua One Monitor?

Understand what apps are allowed, restricted, or monitored on Aqua One.

Apps & Usage & Updates

The System Updater App keeps your Aqua One running at its best by automatically installing security fixes, performance improvements, and new features (even overnight).

What is the System Updater App?

Yes — Aqua One updates automatically within a day if you don't install them manually. Just keep the device plugged in and connected to Wi-Fi overnight.

Will my Aqua One get updated automatically?

If your Aqua One update fails to install, follow these four simple steps, from checking storage and restarting to contacting live support, to get back on track fast.

What should I do if an update fails to install?

Aqua One releases bug fixes every 2–3 weeks and new features monthly, so your child's device is always improving without you having to do a thing!

How often do we get updates?

Most Aqua One updates take roughly 20–25 minutes to install. Learn what affects update speed and what to expect from start to finish.

How long does an update take to install?

If your Aqua One update isn't showing up, learn how to manually refresh for available updates.

I Can’t See the New Update (Now What?)

Learn the two easy ways to confirm your Aqua One update is installed successfully via on-screen notification or the System Updates settings page.

How to Confirm Your Aqua One Update Succeeded

Prefer your current version? Learn why Aqua One updates are automatic and essential for keeping your child's device secure and running smoothly.

Can I Skip or Delay Aqua One Updates?

Learn why Aqua One updates should always be installed on Wi-Fi and what happens if you try to update on mobile data without a strong connection.

Should I Update on Wi-Fi or Mobile Data?

Wondering what's changing in the latest Aqua One update? Learn where to find the "What's New" release notes before you install any update.

What's Changing in the New Update?

Frequently Asked Questions Regarding Your Aqua One Updates

Aqua One Updates

Find answers and get help from Intercom Support and Community Experts

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